Comments on: Total Travel Disasters: Bed and Breakfast Meltdown Edition

By: Alex

Alex — Sat, 03 Feb 2018 15:34:23 +0000

In reply to Lisa. Haha, everyone seems to think I'm using a pseudonym but I'm not! It's Hotel Schmotel, the name is in the post twice :)

By: Lisa

Lisa — Sat, 03 Feb 2018 14:26:25 +0000

What a terrible experience Alex! So sorry that happened to you. If I was in your situation I probably wouldn’t be as nice as you were. I’m more of a viciously angry snapping crab if someone were to treat me unfairly like that. Which hotel was this?

By: Alex

Alex — Fri, 02 Feb 2018 09:26:37 +0000

In reply to Ijana Loss. First of all, hope you had a great vacation! This was actually over a year ago (catching up on my old stuff right now while I'm not traveling!) and so it was long before #metoo kicked off, but you still could be very right that we triggered a bad memory of some sort in her. It seemed personal, for sure.

By: Alex

Alex — Fri, 02 Feb 2018 09:10:16 +0000

In reply to Nigel William. We are! We truly had a fantastic time in Brighton despite this -- a credit to what a great city it is, for sure. I agree though. Everyone has bad days, but you can't take it out on the customer.

By: Ijana Loss

Ijana Loss — Thu, 01 Feb 2018 19:31:25 +0000

I was on vacation, finally getting around to commenting on this! So, here’s the thoughts that kind of ran through my head as I was reading this article. You mentioned the possibility that Ian’s appearance could’ve turned her off somehow. She very non-discreetly said she didn’t trust men. Me Too is going around right now. The motel seemed to have generally favorable reviews. Do you think that maybe she could’ve had an unfortunate encounter in the past with someone who resembled Ian? Maybe someone with long hair and tattoos? Because obviously there is a reason for her acting so terribly to you guys. That doesn’t give her any excuse for the way she acted, but that’s kind of a possibility I was pondering

By: Nigel William

Nigel William — Sun, 28 Jan 2018 21:52:36 +0000

Hi, Alex! This is an awful situation! I can`t believe what I just read. That woman can`t work with people with this horrendous behavior! I mean, we all have bad days, but no matter in what state of mind you are, when a customer walks through your door, you HAVE to be smiling and be polite. I hope this bad experience didn’t ruin the vibe of the city. Are you planning to come back?

By: Alex

Alex — Sat, 27 Jan 2018 02:59:34 +0000

In reply to becky hutner. Hahaha -- well I can CERTAINLY guarantee I won't be a repeat customer.

By: becky hutner

becky hutner — Fri, 26 Jan 2018 09:58:09 +0000

In reply to Alex. SHE WILL CARE WHEN HER BUSINESS GOES KAPUT!

By: Alex

Alex — Fri, 26 Jan 2018 01:40:08 +0000

In reply to aaron. Indeed they generally do -- as I wrote in this post, that kind of made the experience harder for us because it made us feel very singled out. We did dig deep and find that a few referenced the poor treatment of staff or attitude towards younger guests. But yes, they were in the minority, which left us baffled as to why we didn't deserve the same experience most guests received.

By: Alex

Alex — Fri, 26 Jan 2018 01:35:30 +0000

In reply to Dominique. Yeah, I think she probably really is just a very generally unpleasant person (how can you treat the people who work for you day in and day out like that) but it seems manages to turn on the charm for the majority of her guests. We weren't so lucky.